Why Do I Have 20mb Download and Upload Speeds When I Paid for 100

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Jul 2, 2018
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  • #1
Hi

I'm paying for 100 mbps cyberspace and I should be getting 100 mbps (that's what information technology says in my router properties) but I'm only getting ten mbps. I know that 1 byte is 8 bits.

Tin can anyone help me?

Last edited past a moderator:
Mar 31, 2011
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  • #17
could it be with an router settings?

There is a reset button on the back of the router. Push and hold for thirty seconds.

That'south one of many possible solutions I offered in that cyberspace troubleshooting list.

Terminal edited by a moderator:
camieabz
January 29, 2001
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  • #2
100mbps = 12.5MB/southward

Then be clear that your non disruptive the two. You'll never go the full 100mbps due to networking overheads. Said overheads tin account for twenty% of the connections attainable charge per unit, resulting in a existent rate of less than that. 80% of attainable rate isn't uncommon.

80mbps = 10MB/s, hence, you'll need to double check the mbps vs MB/s thing.

Best mode is to time a few downloads to encounter if yous're getting 10mbps rather than 10MB/s.

Jul 2, 2018
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  • #3
I'chiliad downloading games at "steam" and it'southward speed is at 1.3 MB/s
Jul ii, 2018
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Jun xi, 2008
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  • #5
The router properties is showing you the port speed which is 100mbps (the port speeds are 10mbps/100mbps/1000mbps) It doesn't represent the actual speed you bought or are getting.

Exercise some speedtest to encounter what y'all are actually getting. Spoeedtest.net or https://www.verizon.com/speedtest/

Jul 2, 2018
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  • #half dozen
ping 32
download 16.10 Mbps
upoad 0.43 Mbps
Jul 2, 2018
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  • #7
I'm on laptop i could use a wireless connection.
Mar 31, 2011
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  • #8

And then? Practice you still have an consequence? http://www.speedtest.net/ and https://testmy.cyberspace/ are a couple sites where you lot can test your connexion. A screenshot of the results may be helpful. Your ISP may have its own speedtest they want y'all to utilize.

You won't come across the speed your Isp is offering at about any other sites. If those tests show you're non getting the full 100mbps then you need to talk to your Internet access provider. The contractual understanding goes both means. I was getting a LOT less than what my ISP should take been sending. I dealt with it for nearly a calendar week and called them on a couple occasions to see if they could work it out. They couldn't and needed to realign my dish. Because of the level of service they were not giving me they credited my account accordingly. .Did they but throw money at me? No. I had to ask for that. They didn't only offer it. The calls were also on tape and the tests I ran with the reps. was as well on record.

https://answers.yahoo.com/question/alphabetize?qid=20120311154418AAab5mk is an answer of mine from another site. You lot might endeavour ALL of the steps listed.

Mar 31, 2011
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  • #9
I'thousand on laptop i could use a wireless connexion.

And that will probably only make things worse because wireless connections are typically slower than their wired counterparts. Hardwired from modem to PC is usually the best. Routers tin sometimes boring things down.

Jul 2, 2018
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  • #10
ping 33 ms
download 16.00 Mbps
upoad 0.42 Mbps
camieabz
Jan 29, 2001
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  • #11
Ok, so information technology'southward reporting ane.3MB/southward, or 10.4 mbps.

Go to your network adapter in Windows, correct click, status. See the 'speed' reported. If that's a skilful speed, and your router isn't configured to limit your speed in whatever way, it's fourth dimension to starting time testing your hardware.

Network cables (or wifi signal strength if applicable), router and PC network ports. Swap out the cable(s) for another. Endeavour other network ports if available.

Jul ii, 2018
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  • #12
should i contact my ISP and ask him about this?
camieabz
Jan 29, 2001
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  • #13
Here's some other. Open up a CMD prompt and type:
wmic NIC where "NetEnabled='truthful'" become "Proper name","Speed"
See what comes back.
Jul 2, 2018
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Mar 31, 2011
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  • #15
should i contact my Isp and enquire him virtually this?

Yes. The same way they would penalize you for not paying your total bill then likewise can they be in the wrong.

Jul 2, 2018
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  • #16
could information technology be with an router settings?
Mar 31, 2011
six,500
11
33,015
1,097
  • #17
could it exist with an router settings?

There is a reset button on the back of the router. Push and hold for thirty seconds.

That's one of many possible solutions I offered in that cyberspace troubleshooting list.

Last edited past a moderator:
December i, 2019
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  • #18
I'm replying just in case any one is like me and recently ran into this problem. If you own a DELL Figurer, UNINSTALL the SMARTBYTES program. This program is designed to direct most of your bandwidth to streaming. However, looks like it was poorly implemented because information technology volition cap your download speeds even when you're not streaming. After hours of messing around with my NIC and router settings, this finally solved it.
  • #19
RockEmSockEm
That is an amazing reply, thanks ! Unistalling Smartbytes on my Dell finally solved information technology. went from viii Mbps download on Speedtest to 93 Mbps ! (similar with another speed rating). :D Unbelievable, like you said, spent time fooling with other settings
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